During its fourth annual Broker Network Summit, corporate relocation management company Aires recognized John L. Scott for achievement in the area of customer service. John L. Scott was awarded bronze status for having one of the best customer satisfaction scores in the nation (above 95%). “This status is not easy to achieve,” noted Connie Cameron, Aires Corporate Procurement Specialist, in her congratulatory letter to Barry Matheny, Vice President of Relocation Services and eBusiness at John L. Scott. “Aires applauds you for your diligence, agent training, and consistent follow-up that made these scores possible,” she continued. Click here to read the full release from Aires.
“I am so proud of our team of brokers and our staff. The customer satisfaction scores are a direct result of their focus and dedication to ensuring we deliver exceptional service, one client at a time,” Matheny said. In addition to this recognition from Aires, other notable achievements for the Relocation Services team in 2017 include receiving consistently positive feedback on scorecards from SIRVA and receiving the All-Star Award for Real Estate Broker Services from Altair in Oct. Matheny said, “We’ve had an outstanding year in 2017 and we’re looking forward to building on this success in 2018.”