Ultimate Client Relationship: Beyond CRM
Howard Chung interviews Emmanuel Fonte, Director of Ultimate Client Relationship, about what Ultimate Client Relationship is and is not, and why we should care about...
Author : jlspr
JLSNEXT: What It Is, Why You Should Care
Howard Chung, Vice President of Broker Excellence joins Emmanuel Fonte to explain some of the details surrounding JLSNEXT and why it is so important to the...
The Secret to Winning (Pt 3 of 3)
Continuing our series How to Win Anything, before you even begin, Darren wants to conclude with one of my most important ritual that he does before every...
The No. 1 threat to the real estate industry: transactional versus relational approaches
One of the tenets of Ultimate Client Relationship® is that we care for our clients. While that’s obvious for those whom we are in deep...
Leadership Spotlight: Jon Hunter
Jon Hunter, the Vice President of Residential Success, talks with Emmanuel about his history with John L. Scott, the future of the company, and what brokers...
The Secret to Winning (Pt 2 of 3)
In part 1, Darren discussed Michael Phelps’ Olympic Gold Medal winning strategy— preparation. To conclude the theme of winning, Darren promised to share with you preparation strategies to help you perform under...
The Secret to Winning (Pt 1 of 3)
As I travel around to our various offices, presenting Ultimate Client Relationship, I often talk about how Russell Wilson went to the Super bowl three...
Rookie of the Year Spotlight: Bhoomi Ravalia
Emmanuel has a conversation with Bhoomi Ravalia, Rookie of the Year for Western Washington. She talks about the activities she did to achieve such great success so...
REALationships
What business are we in? I’ve asked that question many times as I tour the offices in our three states. The most common answers are “houses,” “service,” and “marketing.”...
The Secret To Effective Communication
Communication…we all do it. Some of us do it better than others. Most think good communicators are the best talkers or presenters. The reality is...